For orders over £25.00, we offer free standard delivery within the UK. For orders under £24.99, our standard delivery cost is £3.95. If you require International delivery, please ask us for a quote prior to placing your order.
When your order is despatched, you will receive a despatch confirmation email with a link to track your goodies.
We aim to process and despatch all orders within 48 hours Monday-Friday.
In the unfortunate event that your order is faulty or damaged, please contact us at firstname.lastname@example.org for further assistance.
If you change your mind, you can send your order back to us in its original condition with proof of purchase within 28 days for a refund (you will have to pay return postage and we advise obtaining proof of postage). Please contact us prior to returning any goods.
Our full Returns Policy can be found on our Terms and Conditions page.
We aim to refund all orders within 5 days of receipt. We will always email you confirmation of safe receipt of any returned items.
You do not need a PayPal account. When you click on the PayPal link to complete your purchase, you will be directed to PayPal however it will then give you the option to either pay via your PayPal account or pay using a debit or credit card. You then click on the relevant method of payment and follow the on-screen instructions.
Thanks for the fantastic ornaments – I love your “stuff” – Mrs D from Axminster
Perfect thank you. Parcel arrived today & is lovely – Mrs S from Worcester
Hi just a quick email to say how happy my wife is with not only the quality of the order but also with the packaging and nice touches with it.🤩 – Mr F from Preston
Just wanted to thank you for the lovely iBeani which arrived this afternoon. It was very well packaged and a lot of care had obviously been taken. Your price was extremely competitive and the free delivery was a much appreciated bonus. All in all a great service and I wish your business every success – Mrs M from Wales